We haven’t forgotten you!

by Chris Dawson

This post was written in July 2007; specific information contained within it may be out of date.

We know it’s been four months since we knew there was a problem, but we’re working on it!

That’s the message from eBay today to sellers and buyers still affected by checkout not applying discounts.

The issue has actually been known about since February with combined postage not always reflecting the discount a buyer should receive.

The question I’m dying to ask is how would Tesco cope if their till system had a bug for six months which led to customers being overcharged? Even worse some sellers have found they’ve undercharged customers and made a loss!

Comments

2 Responses to “We haven’t forgotten you!”

  1. Sue on July 17th, 2007 10:54 am

    The difference is that Tescos have Sainsburys just down the road :-(

  2. Kevin Roberts on July 17th, 2007 12:32 pm

    WOW 6 months for an update - not bad by eBay standards LOL
    pity the fool who announced it in the first place and is probably seeking a job elsewhere !
    Couldn’t organise a booze up in a brewery could they !

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