eBay help page search is broken

by Chris Dawson

This post was written in November 2007; specific information contained within it may be out of date.

eBay help is broken, if you use the search function to find help topics it returns an error page.

To be honest although they’re working to fix the problem it’s no great loss. ebay’s help search is, to be frank, not that good. If you’re trying to find a help page it’s much easier to search on Google. Simply type the search into Google, instead of the eBay search page, and append the word “eBay” to your search string. Nine times out of ten you’ll get more relevant eBay help pages than by using eBay’s own search engine.

Don’t tell eBay I said so though, asking them to implement a Google custom search engine on the eBay site might not go down too well ;-)

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Author: Chris Dawson
Posted at: Tuesday, November 27th, 2007 at 6:28 pm
Filed Under Featured
 

Comments

3 Responses to “eBay help page search is broken”

  1. Sue Bailey on November 27th, 2007 7:04 pm

    Did you want to mention that an up-to-date, functioning version of eBay’s help pages was nearly what TameBay was? :-D

  2. Chris Dawson on November 27th, 2007 9:33 pm

    PMSL, I’m so glad we didn’t… think about all the updates we’d have had to do with all the changes in the last year :shock:

  3. Sue Bailey on November 27th, 2007 11:15 pm

    The thing I like best about help is the redirect - redirect - redirect - page not found thing. It badly needs an overhaul :^O

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