The $4.6m postage glitch

by Sue Bailey

It seems there may be a glitch with eBay’s P&P charge display in search results; Jo from French Collection sent us this shot of her listings:


click to embiggen
Fortunately the correct price is shown on the listings themselves. It’s not clear at the moment if this is an ongoing problem or if other sellers are affected; if so, be prepared for some strange ASQs.


Author: Sue Bailey
Posted at: Saturday, April 12th, 2008 at 10:53 pm
Filed Under Featured
 

Comments

13 Responses to “The $4.6m postage glitch”

  1. Clarky on April 13th, 2008 2:38 am

    Another day, another glitch :twisted:

  2. Store Your Stuff aka Jade on April 13th, 2008 7:39 am

    Don’t forget though with the strength of the £ we’d get that at 1/2 price :shock:

  3. Kevin_T on April 13th, 2008 8:11 am

    It is ongoing but occassional, this was a screencapture I took of a search in the Stereoview category on the 2nd of April. All of the views shown were mine, with flat rate shipping of $2.00 within Australia, and $4.00 international - 4 different prices show up in that capture.
    http://www.natronics.com.au/~c.....ipping.jpg

    My items show up in the searches and sellers other items list with FREE postage more often than I would like.

    Kind Regards, Kevin

  4. northumbrian on April 13th, 2008 8:18 am

    aha at last I thought it was just blackthorn the listing program I use, changed programs and just got on with it

    dozens of yanks have emailed me , and are taking it seriously
    threating to report to ebay etc etc

  5. northumbrian on April 13th, 2008 8:23 am

    this is just one of the nicer emails we have received,

    On my ebay favorites page in the USA, your shipping is showing at US $$ $39,235,183.68
    Wow, that must be really heavy !!! Seriously, sometimes the change over from US ebay to other countries really does some strange things…..Don’t be surprized if you don’t get too many bids on this item from the USA.
    Thaought you would enjoy this mix up. Ann in Astoria Oregon USA

  6. frenchcollection on April 13th, 2008 3:35 pm

    This is really p*ssing me off now - thought it was my own private ten-minute glitch yesterday but it’s back and all my auctions end this evening.

  7. Josordoni on April 13th, 2008 4:02 pm

    Just checked mine out on .com … about half are showing FREE postage to the USA… That is going to go down like a pile of very shi**y bricks when they discover that it is NOT free…. it shows the correct postage in the actual listing, but hey! which one are people going to try to hold me to?

  8. Sue Bailey on April 13th, 2008 4:05 pm

    So, we’re agreed this is borked in both directions: showing too little *and* too much postage.

    Does anyone have any examples that are not from .com?

  9. Josordoni on April 13th, 2008 4:47 pm

    I checked the same listings on .co.uk and all were fine…. :???:

  10. sluis on April 13th, 2008 4:48 pm

    Same here (from .nl). Has been going on for a while. Extremely high first. Now extremely low (EUR 0,04)

    http://stores.ebay.nl/Rare-Finds-and-Collectables

    I suffered from a totally different glitch this week: The Item Specifics glitch. Under Item specifics > “origin” eBay automatically filled in the wrong country of origin without me noticing it. Japan instead of Finland, France instead of Germany etc etc. A great way to puzzle your potential customers. After I removed everything - one hell of a job - and I made a revision to an item eBay did it AGAIN.

    eBay should compensate for their glitches. It takes lots of time to work around them and they are no incidents but here all the time :neutral:

  11. frenchcollection on April 13th, 2008 5:33 pm

    I’ve put a note on all my listings (the useful replace-the-tiny-gif trick) to tell people that if they see unbelievably high - $1,000,000s - or low - $0.00 - S&H (it’s the U.S.) in search view, it’s a glitch; if uncertain please ASQ.

  12. Sue Bailey on April 13th, 2008 8:36 pm

    And I just had one on .co.uk, £13,599.98 for a DVD to France from Germany :roll:

  13. Josordoni on April 13th, 2008 10:25 pm

    seems cheap to me…. :mrgreen:

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