Did eBay mean to put PayPal in charge?

by Chris Dawson

This post was written in May 2008; specific information contained within it may be out of date.

Browsing the new help pages for transaction problems, (which are actually quite good for both novice buyers and sellers) I couldn’t help but chuckle at the final step for “My buyer didn’t pay”

There appears to be a mistake with the final step being “PayPal’s final decision” which I’m sure should actually read “You may be eligible for a final value fee credit”. (That’s unless PayPal can now adjudicate on cases where a buyer never actually paid? :lol: )

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Author: Chris Dawson
Posted at: Monday, May 5th, 2008 at 10:57 pm
Filed Under News
 

Comments

4 Responses to “Did eBay mean to put PayPal in charge?”

  1. Dee on May 6th, 2008 3:30 am

    This move was an inadvertant presage of things to come.

    Soon the only allowed payment method on eBay “venues” will be PayPal - to improve security and the user experience (plus eBay’s profits). Therefore PayPal will the final arbiter of whether buyers have paid or not, and thus if a FVF is allowed.

  2. Store Your Stuff aka Jade on May 6th, 2008 7:17 am

    Good news then.

  3. Blighty on May 6th, 2008 7:21 am

    Good news for ebays bottom line I think you mean.

  4. Sue Bailey on May 6th, 2008 8:08 am

    I’m with Dee on this one (and seeing as I have a buyer right now claiming a bounced echeque should let them off a UI strike, it’ll be interesting to see how this pans out…).

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