SMP glitch stops Firefox printing

by Sue Bailey

almost winter
Creative Commons License photo credit: mathias-erhart

Sellers using Firefox may be having a problem printing off their packing slips at the moment: some sheets appear to be printing correctly, while others are showing just the seller’s logo and address, and still others are completely blank. The problem appears to occur with both versions 2 and 3 of the browser, but doesn’t happen with IE7. The problem has been reported to Support by many people including myself; if we get news of an estimated fix time, I’ll update this post.

Please remember to reuse or at least recycle the blank sheets: think of the trees ;-)

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Author: Sue Bailey
Posted at: Thursday, July 10th, 2008 at 11:43 am
Filed Under Glitches
 

Comments

9 Responses to “SMP glitch stops Firefox printing”

  1. northumbrian on July 10th, 2008 12:06 pm

    most of the trees would not exist if they were not used for paper

  2. Larrylackpants on July 10th, 2008 12:21 pm

    Am having an issue with the print size when using v3. Many of last week’s invoices needed a microscope to be read. :roll:

  3. Caroline on July 10th, 2008 1:19 pm

    I’m having the same issue as Larrylackpants - I upgraded to v3 this morning to see if it fixed it - all invoices now print, but the font is minuscule.

  4. James on July 10th, 2008 1:27 pm

    Guys, we have the problem of small text on the invoices with Firefox 3. If you refresh the invoice print out page, eventually it will revert to its proper size. Hope that helps!

  5. Chris Dawson on July 10th, 2008 1:31 pm

    I had the problem when I installed FF3 on my old laptop - both the missing pages and the odd page printed in a small font. Strangely when I installed FF3 on my new laptop the problems haven’t arisen and I have no idea why they’d appear on one install an not another.

  6. Linzi on July 11th, 2008 3:39 am

    Firefox 2.0.0.14 still prints properly if you want to revert - a search for that version on google will find it to download but you have to switch off automatic updates (under preferences) or it will be back to 2.0.0.15 in hours and that version has the same issue for many people.

  7. Caroline on July 11th, 2008 11:38 am

    FF3 printing at the correct size this morning - fingers crossed it stays that way…

  8. Sue Bailey on July 11th, 2008 11:39 am

    I’ve still got blank pages this morning…

  9. VW Teesside on July 28th, 2008 5:52 pm

    TIP: choose to print in Landscape & all pages are printed

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