Buyers with policy breach item specific
May 29, 2008
Last week when the Buyer Preference to block bidders went live the second promised new buyer requirement, buyers with policy breaches, was missing. It’s now live on the site.
Options are to block buyers with between 4 and 7 policy breaches within the last month or last 6 months. 4 policy breaches appears quite generous - there’s not a lot a buyer can do wrong apart from not pay, demand extras not included in the listing, or feedback extortion.
Although I’ve set this buyer requirement on my account at 4 reported policy in 6 months I’m not expecting it will block too many buyers. Quite honestly if a buyer has been reported more than 4 times I’d hope that they’d either modified their buying behaviour, or been kicked off the site.
eBay extend Buyer Requirements to block more non-paying bidders
May 21, 2008
eBay have been promising for a while now to enhance buyer management blocks to give sellers a little more control over who bids on or buys their items, and today, buyer requirements have finally been updated. Sign in to My eBay > My Account > Site Preferences > Buyer Requirements, and sellers can choose to block buyers with 2-5 unpaid item strikes over the last 1, 6 or 12 months.
I like that this has been extended beyond the old “2 Unpaid Item strikes in the last 30 days”, but at the same time, I don’t want to block too many buyers: I can think of reasons why buyers might legitimately have two unpaid item strikes over the course of a year. I’m going to steer a middle ground for now and choose 3 unpaid item strikes over 6 months. And I’ll be keeping an eye on my buyer requirements activity log to check if too many buyers are being stopped because of this requirement.
How about you?
