Rajiv Dutta leaves eBay

July 17, 2008

eBay today announced that Rajiv Dutta is stepping down as President of eBay Marketplaces from October. During his ten year stay at eBay, Rajiv has held a number of posts including Chief Financial Officer, President of Skype and President of PayPal.

Praising Rajiv as an “extraordinary leader”, eBay President and CEO John Donahoe said “he will always be part of the eBay Community”. For my own part, in all my years of eBay-watching, I’ve never seen anyone with the combination of imagination, drive and extraordinary niceness that Rajiv exudes: he’ll be missed.

He will be replaced as head of Marketplaces by Lorrie Norrington, who most recently was President of eBay Marketplaces Operations. Some of Lorrie’s responsibilities will devolve upon Stephanie Tilenius, General Manager of eBay North America.

Written by Sue Bailey · Filed Under News | 5 Comments 

More on PayPal expanded Seller Protection

January 31, 2008

This post was written in January 2008; specific information contained within it may be out of date.

Firstly the best news of all - PayPal expanded Seller Protection will be FREE.

Yes, cynical as I am when I first posted PayPal had stated that they’d “offer” expanded Seller Protection to PowerSellers in the UK, US, Canada Hong Kong first, by “offer” I wondered about what it might cost. It costs nothing though so as soon as it’s available to you sign up. Not often PayPal give something for free so I’m wildly in favour of these changes, especially as the benefits are fantastic.

Benefits

  • No more confirmed addresses - all addresses will be eligible for Seller Protection, simply ship to the address on the transaction details page. Every address in the PayPal system will be considered a confirmed address including customers work address, neighbours address and gift addresses - if it’s on the transaction details page it’s valid.
  • Proof of posting will be sufficient for unauthorised funds claims. For lost in post you’ll still need proof of delivery.
  • No limit on claims in any one year (currently £3250 pa).
  • Coverage extended to all 190 territories PayPal operate in, any currency, any country.
  • There’s nothing for you to do - no integration, no changes to the way you work, just sign up and say “yes” when you’re invited.

These changes were promised at eBay Live! 2007 in Boston by Rajiv Dutta. It’s fantastic to see that they’re just a few days away from becoming a reality for PowerSellers and soon to more eBay users across the world.

Written by Chris Dawson · Filed Under News | 6 Comments